Excellent


Penthouse très spacieux pour 4 adultes 2 bébés, mobilier cosy, dans la cuisine, tt y est. Nous avons eu 2 petits soucis d'intendance, dans l'heure qui suit c'était réparé. pour la piscine intérieure peut être des vestiaires seraient bienvenus. Mais séjour superbe. Nous reviendrons

Marie France PAOLINI
12-févr.-2017


Réponse de l'hôtel


Chère Marie, Merci pour votre temps et partager votre opinion avec nous. Nous sommes heureux que vous ayez séjourné dans notre aparthotel. Nous espérons vous revoir très prochainement à l'hôtel. Cordialement, Alanda Club Marbella


Excellent


Génial

Gabriel PAEZ
13-nov.-2016

Excellent


Très bel appartement avec tout le confort .personnel accueillant .comprenant le français .tout près de la plage sans besoin de traverser la voie rapide . Petit déjeuner très copieux et de Qualité .à recommander

YANN LEDOUX
7-mai-2016


Réponse de l'hôtel


Cher Mr Yann Ledoux, Merci pour votre temps et partager votre opinion avec nous. Nous nous réjouissons que vous ayez passé un agréable séjour. Toute l'équipe de Alanda Club Marbella s’efforce au quotidien pour répondre aux besoins de nos clients et nous sommes heureux qu’à cette occasion, nous ayons fait de votre séjour un moment inoubliable. Nous sommes sûrs que toutes vos suggestions aideront d'autres clients de mieux profiter de leur séjour dans notre Aparthotel Alanda Club Marbella. Nous espérons vous revoir très prochainement à l'hôtel. Cordialement.


Excellent


sejour tres agréable, tres grande propreté, équipe hyper disponible et agréable un peu trop de chlore dans les piscines!

Ne précise pas le nom
15-avr.-2016


Réponse de l'hôtel


Cher Mr Jerome Fauquembergue, Merci beaucoup pour votre chaleureux commentaire, qui est une grande motivation pour toute l'équipe. Veillez à ce que tous nos clients aient un fabuleux séjour dans notre résidence est notre principal objectif et savoir que nous avons réalisé notre objectif est une fierté. Nous espérons vous accueillir à nouveau très prochainement. Cordialement.


Very good


excellent petit déjeuner , accueil agréable, cadre agréable seul bémol le bruit des portes dans les immeubles ( mettre une feutrine pour y palier ? )

Ne précise pas le nom
17-mai-2015

Very good


Établissement bien conçu, situation parfaite, service de qualité, personnel accueillant spécialement Patty qui est d'une grande professionnalisme et de surcroît, une communication multi-linguiste.

khalid JADID
10-avr.-2015

Very good


Globalement très bien - un petit point négatif pour le ménage , nous avons trouvé de la poussière sous les canapés et les vitres de la baie vitrée côté jardin étaient sales - petit problème aussi avec la climatisation bruyante.

Jacques Lavaud
2-janv.-2015

Very good


Tout était parfait sauf ..... Le wifi.. Dommage , sinon alanda club merite un "5"

potin catherine
27-janv.-2014

Excellent


des l arrivee l accueil a été chaleureux chambres superbes , grandes , propres piscines fonctionnelles en avril , buffet petit déjeuner plus que correct accès plage facile , voiture necessaire pour marbella ( 137€ semaine) dur de revinir dans la grisaille apres tout cela on y reviendra

regis comptdaer
28-avr.-2013

Excellent


J'ai beaucoup apprécié mon séjour au Alanda Club Marbella! L'appartement était vraiment confortable et spacieux! Le ménage parfait et discret et nous avons beaucoup apprécié l'accueil et l'a disponibilité des personnels de service et notamment ceux de la restauration!

Clairette ROLLIN
5-avr.-2013

Very good


CHAMBRE GRANDE,TRES BIEN ENTRETENUE,PERSONNEL TRES AGREABLE,PETIT DEJEUNER BUFFET TRES BIEN.SEULS PETIT PROBLEMES ACCES GENERAL TRES COMPLIQUE POUR HANDICAPES OU POUSSETTES CAR BEAUCOUP D'ESCALIERS ET BAIGNOIRE BALNEO NON REPARE MALGRE DE MULTIPLES DEMANDES.A RECOMMANDER.

Ne précise pas le nom
21-nov.-2012

Excellent


nous sommes ravis de notre séjour et reviendrons avec grand plaisir. L'accueil est parfait et tres chaleureux. Le confort et la propreté impeccables et dans un un tres joli cadre.

virginie DEMONCHAUX
2-avr.-2012

Excellent


El hotel tiene unas instalaciones maravillosas: piscina climatizada, piscina exterior con agua templada y piscina normal. Las zonas comunes son muy acogedoras y están muy bien cuidadas, hacen que la estancia sea muy agradable. Los horarios de restauración muy amplios, lo que se agradece ya que lo típico es que tengan horario solo para extranjeros, pero no era el caso en este hotel. Los apartamentos muy bien equipados y cómodos. Los muebles se veían nuevos y en buen estado. La única pega es que el servicio de limpieza me pareció muy escaso, prácticamente solo hacían las camas pero ni barrían ni pasaban la fregona. Para mí sería un punto a mejorar.

Sara Braña Borja
17-avr.-2017


Réponse de l'hôtel


Estimada Sara, ¡Muchas gracias por hacernos llegar su opinión! Es un verdadero placer leer comentarios como el suyo, que nos indican que ha disfrutado de una agradable estancia, desde instalaciones y servicios. Esperamos que nos visiten en un futuro cercano. Nuestros mejores deseos, Alanda Clu Marbella


Excellent


Nice people and good service.

Per Ole Edvard Backe
29-mars-2017


Réponse de l'hôtel


Dear guest, Thank you so much for your feedback. We really appreciate the time you have dedicated. Looking forward to welcome you soon at the complex. Best regards, Alanda Club Marbella


Excellent


Apartment was very well equipped and the resort was lovely

Julia Galletly
26-mars-2017


Réponse de l'hôtel


Dear Julia, We really appreciate your feedback! We hope to have the opportunity to welcome you soon. Sincerely, Alanda Club Marbella


Excellent


We loved our stay at the Alanda Club. Our Penthouse was perfect for three couples with exceptionally comfortable beds, a kitchen that was extremely well equipped, lovely bathrooms and daily cleaning. The service at Reception was superb, they were so very helpful and friendly. We would certainly go back.

Desiree Milborrow
1-févr.-2017


Réponse de l'hôtel


Dear Desiree, We would like to thank you for the time you have spent sharing your comments. We take your words and we will be waiting four you at your home. Best regards, Alanda Club Marbella


Excellent


We have just returned from a 4 day stay at the Alanda. We enjoyed ourselves very much. Very nice room which was spotlessly clean. All staff we came into contact with were very nice and helpful. We wouldn't mind staying here again

Chris Elliott
1-déc.-2016

Excellent


The three generations in our party had a great time with clean roomy apartment super service good food. The pools were ideal for our young grandchildren and the beach just down the road was fantastic. We have jab many holidays here and it never disappoints.

Norman Graham
6-nov.-2016

Excellent


Great stay at Alanda. Loved it! Can't wait to return!

Ne précise pas le nom
4-oct.-2016

Excellent


Hi there, we had a bit of a rocky start, as everything was done online. Example accommodation we asked for a lower floor (we got the third 86) . Also we booked breakfast, we were told when arriving Saturday night aprox 9 pm by reception it wasn't. So we produce a print out, as I mentioned a bit of a rocky start. But that all changed after first day. Staff were very helpful and friendly, we have a little boy 2 years of age. I think everyone there went out of thier way sometimes. When he cried, which was only once or twice one of staff call him in to let himself to sweets in a jar. Plus one of the managers, sometimes it can be the little things that make all difference. Keep it up, the facilities were amazing swimming pools plus all new appliciences in our room were brand new. We also enjoyed Tuesday night with Elvis, he even included Cillian in his act. Great night and good fun plus tasty bbq. Thanks alanda club ♣ was very relaxing and very reasonable. A stones throw from the beach, even nickky beach. Would recommend this for anyone looking for a bit of time out, very accessible to public transport, marbella plus peurtobanus. A must see how there elite lavish style is, super cars and yachts. Many thanks for opportunity, Martyn and Michelle plus cillian. Dublin, Ireland

Martyn Darby
26-sept.-2016

Very good


It was a very nice stay at Alanda Club Marbella. Appartment was good, everything you need was there. Breakfast was good. Diner was also good. But most important to us: all people that are working here, are very, very friendly. We surrely would recommand the hotel too family or friends.

Annemie Hanen
24-sept.-2016

Excellent


We like it here very much and this was the third year we have stayed at the club with our little daughter. We will hopefully come back next year.

Ne précise pas le nom
17-juil.-2016

Excellent


Lovely hotel, nice facilities and great location. Ideal for my needs. Lovely staff and very clean. Will return.

Ne précise pas le nom
25-juin-2016

Very good


We booked a 5 night stay at the Alanda Club having come across it being a short walk to the 5 star Don Carlos Hotel where my step son was getting married. With a confirmed prepaid booking to accommodate 8 family members (3 bed.3 bath) we were disappointed to find on arrival a booking for a 1 bed apartment had been recorded!BUT it reception staff could not have been more helpful and our outcome was better than expected. From the website, we had assumed the only 3 bed apartment was the penthouse suite in the building photographed but in fact they own approx 10 apartment blocks and you can be situated in any. Under the circumstances, we were shown around 2 possibilities and chose The Retiro Aparments next to the sea front. It was roomy, had 2 twin rooms and one double with an en-suite,a double sofa bed plus a further 2 bathrooms all with decent showers, a kitchen with microwave, dishwasher and coffee maker and a utility room with washing machine and tumble dryer, and a large lounge/diner with satellite TV and a further one in the double bedroom. Even better, we had our own garden with sunbeds, patio chairs and table to breakfast with a sea view and the steps led directly to the pool with readily available sunbeds and parasols. Everything was well maintained, we enjoyed daily maid service and when we called maintenance to assist with the alarm, Antonio was there within 5 minutes. We were a 10 min walk up to the Alanda Club reception to use the squash court (3 euros for rackets and ball and 45 mins) and snooker/poole tables (2 euros). 10 mins walk across the bridge to the supermarket and a few restaurants make this a great location.

Ne précise pas le nom
3-juin-2016

Excellent


Myself and 2 friends are just back from a 3 night stay at the Alanda Club and it was amazing. The staff at check in were nice and helpful. The room was fantastic spacious and clean, nice complex and close to Marbella. We will definitely be back.

Lynsey Peacock
31-mai-2016

Excellent


Me ha encantado el hotel, la pena es que sólo me he podido quedar una noche y no he podido aprovechar de todas sus instalaciones. Hotel muy familiar

Ne précise pas le nom
25-avr.-2016


Réponse de l'hôtel


Apreciado Estimado Julio Herrero Arias, Gracias por su tiempo y por compartir su opinión con nosotros. Estamos más que encantados de que tuviera una agradable estancia. Nuestro equipo se esfuerza a diario para cumplir con todas las necesidades de nuestros clientes y nos alegra ver que, en esta ocasión, conseguimos hacer de su estancia un momento memorable. Estamos seguros de que todas sus sugerencias ayudarán a otros clientes a disfrutar aún más de su estancia en Alanda Club Marbella. Esperamos darle de nuevo la bienvenida en nuestro apartotel. Saludos cordiales, Alanda Club Marbella.


Very good


impressed with outdoor heated pool, brightly renovated room inside the garden. If 2 persons stay there for one month, we need some drawers under the hand-basin and more drawers in a bedroom for 2 person. We had only one knife for cutting bread. Otherwise we were very satisfied with your apt/hotel.

Ne précise pas le nom
14-avr.-2016


Réponse de l'hôtel


Dear Mr. Per Anders Johansson, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Alanda Club Marbella even more. We look forward to welcoming you back to the hotel. Kind regards, Alanda Club Marbella.


Very good


todo muy bien, pero creo que hay cosas de los apartamentos que hay que empezar a cambiar, sobre todo los cuartos de baño y puertas, las bañeras están muy viejas, las cortinas en los baños son lo peor, las puertas abren y cierran mal, los balcones no cierran en condiciones, por lo demás todo muy bien.

fernando sastre mayorga
28-mars-2016


Réponse de l'hôtel


Estimado Fernando Sastre Mayorga, Permítame agradecerle el tiempo empleado en publicar su comentario y el hecho de compartirlo con todos los viajeros de la Marbella. Sus comentarios y sugerencias son altamente apreciados, ya que gracias a ellos podemos detectar nuestros puntos débiles y, al mismo tiempo, implementar mejoras en nuestro servicio. Quedamos a su disposición y esperamos poder darle de nuevo la bienvenida en un futuro próximo, donde podrá apreciar todos los avances que se han producido. Saludos cordiales, Alanda Club Marbella.


Excellent


Muy agradable la estancia, apartamentos bonitos, limpios, con todo detalle y personal muy atento. En verano se va de precio, sino repeteiríamos sin duda, así que esperaremos a la semana santa del 2017 para repetir experiencia.

Horacio Morell
28-mars-2016


Réponse de l'hôtel


Apreciado Horacio Morell, Muchas gracias por su afectuoso comentario, el cual supone una gran motivación para todo el equipo.  Conseguir que todos nuestros clientes tengan una estancia fabulosa es nuestro principal objetivo y saber que lo hemos conseguido, es un orgullo. Deseamos poder alojarle de nuevo en futuras visitas. Saludos cordiales, Alanda Club Marbella.


Very good


Le falta algo de mantenimiento a los apartamentos , y al gimnasio. El personal muy amable,my buena relación calidad/precio

carlos bemaman
1-janv.-2016


Réponse de l'hôtel


Apreciado Carlos Bemaman, Gracias por su tiempo y por compartir su opinión con nosotros. Nos alegramos de que disfrutara de su estancia en nuestro apartotel. Estamos seguros de que sus sugerencias ayudarán a otros clientes a disfrutar aún más de su estancia en Alanda Club Marbella. Esperamos darle de nuevo la bienvenida en nuestro apartotel. Saludos cordiales, Alanda Club Marbella.


Excellent


Third time we went to Alanda Club and all things had been good. We got second time a bigger appartment as booked. Breakfast was very good with daily differences. Stuff in restaurant was kind and helpfull. Cleaning was excellent. I think we will come again!

Ne précise pas le nom
29-déc.-2015

Excellent


Dear Alanda Club Marbella, Marbella, Thanks for your hospitality. It was a pleasure to stay with you. Thanks also for your help to change flight, due to family death and double to that: our son`s acute heart operation. Bad luck, but you really helped us in our crises. We did love our stay, anyway. Our small trips in the rented car was fun, and we succeeded in ONLY one dent!! Ha, ha. We loved your warm temperatures, and enjoyed one day by the pool, and got a little tan.

Ne précise pas le nom
22-nov.-2015

Excellent


We were pleased to find that the high standards we have known for more than 20 years have been maintained.

Anthony Ambrose
24-oct.-2015

Very good


Todo perfecto, pero dos recomendaciones que mejorarían notablemente su puntuación; A) poner mosquiteros en las ventanas, ya que su espléndida ubicación y cuidados jardines hacen que en determinados periodos del año tengan , mosquitos. B) los horarios de entrada y salida deberían ser más acorde con los de mercado, existen 6 horas de diferencia y es muy elevado, así como la exigencia para salir , que te avisan con horas de antelación cuando aún descansas.

Ne précise pas le nom
16-août-2015

Excellent


El apartamento muy bueno, amplio y completo. Muy cerca de la playa.

Ne précise pas le nom
20-juil.-2015

Very good


Stayed at Alanda Club for 3 nights with girl friends. The apartments were clean and spacious. Nice pool area with bar and restaurant, the buffet breakfast was great value too.

Ne précise pas le nom
16-juil.-2015

Excellent


Wonderful holiday and excellent staff. Kind regards Billy

William Ryan
8-juil.-2015

Very good


We thought the complex was great and nice and clean. Food/Drink at the bath also good and staff good. Our room was not available until 4.30pm which was not clear when booking and also find this very late when you have to be checked out at 10.30am, generally most hotels are around 2pm to check in so this was in our opinion the only really negative but if I had brought my small children I would really not have been happy. But other than that all good.

Claire BerryColkin
6-juil.-2015

Very good


Staff were really helpful upon arrival. The apartments were very clean and accommodating with everything you need! We were a party of 17 guests staying at the hotel, and Alanda Club receptionists were quite happy to organise our transport to Peurto Banus, book/recommend restaurants and ensure we had a stress-free holiday. Would definitely go back and would highly recommend to any large or small groups looking for an easy/relaxing holiday at a resort with multiple swimming pools and large enough apartments.

Sophie Wynn
16-juin-2015

Excellent


The staff are very helpful the hotel is very well located. The only thing I would say could change is the decoration of the rooms I think the hotel needs updating. It is looking very old/aged.

KAY GIBBINS
8-juin-2015

Excellent


The stay was lovely. The apartment was great as was the location, and the staff were very helpful, can't fault it.

Ne précise pas le nom
7-juin-2015

Pleasant


Unfortunately there was painting being carried out on our apartment block which meant that we could not use the balcony for the first week of our stay. We were moved once after we arrived but the painters followed us and we did not wish to move a second time.

Ne précise pas le nom
27-mars-2015

Excellent


JULIANE PILCH RESERVATIONS has been extremely helpful. I had to cancel my stay in February and have re-booked for April.

Lynda Hopkins
10-févr.-2015

Excellent


it is difficult to find, if you do not know you have to tell the gps it's in costabella. even the tip "don carlos" does not work. Tell the visitors on your homepage they have to look in costabella. But we enjoyed the wisit in your house.

Susanne Braas
25-janv.-2015

Excellent


Спасибо, всё понравилось. Цена соответствует качеству. Единственное пожелание, чтобы в мужской сауне была поставлена новая печь.

Ne précise pas le nom
14-janv.-2015

Excellent


Muy bien solo que haría falta cambiar los colchones por lo demás estupendo

Ne précise pas le nom
6-janv.-2015

Excellent


The daytime staff were excellent. The evening staff were ok but definitely not as customer friendly or as knowledgeable. The accommodation was very good and we had a wonderful stay. We wuld definitely like to return.

Bradley Faulks
16-déc.-2014

Very good


All the staff were very friendly and helpful. It was the first time we have stayed near to the clubhouse as our timeshare weeks are in Sevilla, Phase 3 but we liked the different location. It would have been even better if our balcony had faced the pool rea rather than the car park! The breakfast offer was good value but the limited choice on the dinner offer menu was disappointing especially as the full menu choice was very good. We heard at the AGM that special rental rates were on offer for owners attending outwith their allocated weeks but we were not told of this as we booked using the online web site. All in all we enjoyed our short visit.

Iain McKinlay
30-nov.-2014

Very good


The staff were very good, breakfast was disappointing

Martyn Beck
30-nov.-2014

Very good


Very nice hotel. Heated pool, very clean.. The rooms were excellent. Very well equipped with dishwashers, cooker, microwave and lots of utensils. Living area , ironing board and riron. Basically everything you need you do not get in a basic room. The only gripe I would have is the reception staffs instruction on directions. They were very friendly but I asked on several occasions how to get to a supermarket. The lady there just said go over the bridge and turn left or right. I asked for more clarification but this was the instruction again. I didn't end up finding it. In season I guess there will be reps to help with this but I thought they could have made much more of an effort to explain things.. Apart from that the hotel and facilities were perfect.

Ne précise pas le nom
23-nov.-2014

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