ОТЗЫВЫ НАШИХ КЛИЕНТОВ
Спасибо, всё понравилось. Цена соответствует качеству. Единственное пожелание, чтобы в мужской сауне была поставлена новая печь.
Все очень понравилось! Спасибо
Todo perfecto, pero dos recomendaciones que mejorarían notablemente su puntuación; A) poner mosquiteros en las ventanas, ya que su espléndida ubicación y cuidados jardines hacen que en determinados periodos del año tengan , mosquitos. B) los horarios de entrada y salida deberían ser más acorde con los de mercado, existen 6 horas de diferencia y es muy elevado, así como la exigencia para salir , que te avisan con horas de antelación cuando aún descansas.
El apartamento muy bueno, amplio y completo. Muy cerca de la playa.
Stayed at Alanda Club for 3 nights with girl friends. The apartments were clean and spacious. Nice pool area with bar and restaurant, the buffet breakfast was great value too.
Wonderful holiday and excellent staff. Kind regards Billy
We thought the complex was great and nice and clean. Food/Drink at the bath also good and staff good. Our room was not available until 4.30pm which was not clear when booking and also find this very late when you have to be checked out at 10.30am, generally most hotels are around 2pm to check in so this was in our opinion the only really negative but if I had brought my small children I would really not have been happy. But other than that all good.
Staff were really helpful upon arrival. The apartments were very clean and accommodating with everything you need! We were a party of 17 guests staying at the hotel, and Alanda Club receptionists were quite happy to organise our transport to Peurto Banus, book/recommend restaurants and ensure we had a stress-free holiday. Would definitely go back and would highly recommend to any large or small groups looking for an easy/relaxing holiday at a resort with multiple swimming pools and large enough apartments.
The staff are very helpful the hotel is very well located. The only thing I would say could change is the decoration of the rooms I think the hotel needs updating. It is looking very old/aged.
The stay was lovely. The apartment was great as was the location, and the staff were very helpful, can't fault it.
excellent petit déjeuner , accueil agréable, cadre agréable seul bémol le bruit des portes dans les immeubles ( mettre une feutrine pour y palier ? )
Établissement bien conçu, situation parfaite, service de qualité, personnel accueillant spécialement Patty qui est d'une grande professionnalisme et de surcroît, une communication multi-linguiste.
Unfortunately there was painting being carried out on our apartment block which meant that we could not use the balcony for the first week of our stay. We were moved once after we arrived but the painters followed us and we did not wish to move a second time.
JULIANE PILCH RESERVATIONS has been extremely helpful. I had to cancel my stay in February and have re-booked for April.
it is difficult to find, if you do not know you have to tell the gps it's in costabella. even the tip "don carlos" does not work. Tell the visitors on your homepage they have to look in costabella. But we enjoyed the wisit in your house.
Muy bien solo que haría falta cambiar los colchones por lo demás estupendo
Globalement très bien - un petit point négatif pour le ménage , nous avons trouvé de la poussière sous les canapés et les vitres de la baie vitrée côté jardin étaient sales - petit problème aussi avec la climatisation bruyante.
The daytime staff were excellent. The evening staff were ok but definitely not as customer friendly or as knowledgeable. The accommodation was very good and we had a wonderful stay. We wuld definitely like to return.
All the staff were very friendly and helpful. It was the first time we have stayed near to the clubhouse as our timeshare weeks are in Sevilla, Phase 3 but we liked the different location. It would have been even better if our balcony had faced the pool rea rather than the car park! The breakfast offer was good value but the limited choice on the dinner offer menu was disappointing especially as the full menu choice was very good. We heard at the AGM that special rental rates were on offer for owners attending outwith their allocated weeks but we were not told of this as we booked using the online web site. All in all we enjoyed our short visit.
The staff were very good, breakfast was disappointing
Very nice hotel. Heated pool, very clean.. The rooms were excellent. Very well equipped with dishwashers, cooker, microwave and lots of utensils. Living area , ironing board and riron. Basically everything you need you do not get in a basic room. The only gripe I would have is the reception staffs instruction on directions. They were very friendly but I asked on several occasions how to get to a supermarket. The lady there just said go over the bridge and turn left or right. I asked for more clarification but this was the instruction again. I didn't end up finding it. In season I guess there will be reps to help with this but I thought they could have made much more of an effort to explain things.. Apart from that the hotel and facilities were perfect.
Nous avons passés un agréable sejour dans l'hotel , nous avoins 4 enfants qui ont beaucoup apprécié la piscine interieure et exterieure chauffée. Le ménage est impeccable. Il n'était pas nécessaire de laver les draps tout les jours. Attention à la planète !! Les murs entre les voisins n'est pas assez large car nous entendons les conversations des voisins notamment dans la chambre au 2 ème étage. Les horaires de la piscine interieure devraient être plus tard le soir. Le groupe scolaire était plutôt envahissant et très bruyant.Le personnel de l'hotel est très chaleureux. Merci beaucoup.
usual high standard received. Will be returning next September with group of friends and later in the year with my daughter.
EDUARDO TORRES EGUIA
JUAN JOSE GONZALEZ BERNAL
Nos ha encantado, solo hemos estado dos noches pero es un lugar para estar más tiempo.
El sistema de toallas debe mejorar. Y ni hablar de Internet. Lo peor de la estancia. Para alojar en este tipo de Club deben tener una conexión más eficiente a internet que fue un bochorno.
we where very pleased at our stay in the Alanda, the staff where excellent and very helpful, food was great , we will be making a return visit next year , well done to all the staff many thank's for a great short break.
Well presented resort with very friendly staff.
Great Rooms / Appartments! Clean and spacious. Food quality is good and staff is friendly but could be a little more attentive. Took them ages to notice a new table has arrived.
apartment was great and the staff friendly
Perfekt för T.ex barnfamiljen
The staff were very helpful, the apartment was well looked after and very clean, The swimming pool area feels very safe for children and the older kids had freedom to go back to the apartment as the entire resort is secure
good things first, great location and spacious rooms, nice people. bad part was maintenance of rooms was not upto mark, sometime geyser was not working sometime there was problem with air-conditioning. though everything was repaired but it was a hassel.
Estabamos en un appartemento muy grande, bien equipado y lipio. Los empleados eran muy agradables. Recomiendo este hotel rodeado de pinos a solo unos minutos a pie de la playa.
My mum and I had a most enjoyable vacation at Alanda Club. The staff were extremely helpful and most pleasant. Our accomodation was excellent and we had a beautiful garden outside the patio doors to soak up the sun. We would like to take this ooportuniry to thank the staff of Alanda for making our week in Elveria most memorable. Our rating is ten out of ten and are loiking forward to returning again.
Very clean, staff very helpful, Room very clean.
Everything from Reception to cleaning as good as it gets. The nicest looking development on the Costa del Sol. The wifi remains problematic, we payed for premium but still had to buy SIMs & hadn't the guts to seek a refund, it's just so hit & miss around everywhere.
Second time I have stayed at the Alanda and it is just as good as the first time, staff are excellent from the reception through to the cleaning staff, apartment was cleaned and beds made every day. Swimming pools are regularly cleaned and checked, safe secure site. Will definitely return next year, even my friends who stayed this time will come back with there families.
Dear Mike, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. Kind regards,
Otto G Engelsgjerd
The Wi Fi was far too i, and should be improved
Dear Otto, Thank you for your time and for sharing your opinion with us. In regard to WIFI, we have worked to improve our service and we have installed optical fibre for our customers. Kind regards,
We had a wonderful vacation. Everything was first class.
Dear Rudolf, We are particularly pleased that you had a pleasant stay. Kind regards.
José Antonio Díaz Oliva
La cena del día de San Valentín, simplemente espectacular. Lo mejor el trato de todo el personal.!! GRACIAS!!
Apreciado Antonio, Gracias por su tiempo y por compartir su opinión con nosotros. Nos alegramos de que disfrutará de su estancia en nuestro aparthotel. Esperamos darle de nuevo la bienvenida al hotel. Saludos.
SERGIO LOPEZ MELGAR
Excelente atención. Instalaciones limpias y generosas. Volveremos sin duda.
Apreciado Sergio, Muchas gracias por su afectuoso comentario el cual, supone una gran motivación para todo el equipo. Esperamos volver a verle pronto. Un saludo.
manuel campos maldonado
Amanda club marbella es un sitio mágico e impresionante no lo dejéis pasar y pasen a conocerlo y todo esto al mejor precio tiene las 3 b bueno,bonito y barato . Y lla que estamos pasen a conocer cafetería oli marbella en calle galveston .(junto a los farolillos) . Todo años sábados actuación de flamenco en directo sobre las 8 . No dejes que te lo cuenten.
Apreciado Manuel, Gracias por su tiempo y por compartir su opinión con nosotros. Estamos seguros de que todas sus sugerencias ayudarán a otros clientes a disfrutar aún más de su estancia en Alanda Club Marbella. Deseamos poder alojarle de nuevo en su futura visita. Un saludo.
We were very impressed by the Alanda Club - the apartment, the facilities and all the staff were excellent. We cannot wait to return!
Dear Philip, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. We look forward to welcoming you back to the hotel. Sincerely.
Tout était parfait sauf ..... Le wifi.. Dommage , sinon alanda club merite un "5"
A wonderful place to completely relax. Staff were excellent
Dear Timothy, Let me thank you for the time spent on your comment. We hope to see you again at Alanda Club Marbella. Kindest regards.
VANESSA ARQUES RODRIGUEZ
Muy recomendable, el apartamento estaba totalmente equipado y muy comodo. La piscina cubierta estaba un poco fría...
Estimada Vanessa, Siempre es un placer conocer de primera mano la satisfacción de todos nuestros clientes. Gracias por el tiempo empleado en hacernos llegar su experiencia. Saludos.
I just completed a wonderful stay at the Alanda Club. The staff was courteous, friendly and professional. They helped to make my stay the success that it was. My rooms were spacious and well appointed. My only suggestions to make the experience even better would be to offer information on more than 1 tour company and to include comments in their recap of the facility that a rental car is advisable.
Dear Erica, From Alanda Club Marbella we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at the same time, make improvements in our service. Kindest regards,
apartamentos muy agradable no falta nada, perfecto, muy limpio,mucho espacio. volvere
Apreciado Emmanuel, Gracias por su tiempo y por compartir su opinión con nosotros. Esperamos darle de nuevo la bienvenida al hotel. Saludos.
ОТЗЫВЫ НА TRIPADVISOR